Privacy Policy ENG

Welcome to FutureProof (hereinafter referred to as "we," "us," "our," or "FutureProof"). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, https://futureproof.kz/ (the "Website"), and use our services (collectively, the "Services"). By using our Services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Services.

1. Personal Data We Collect
We collect personal data that you provide voluntarily and data collected automatically when you use our Services. This includes:
1.1 Data You Provide Voluntarily
Contact Information: Name, email address, phone number, and other contact details.
Educational Information: Academic background, preferred universities, test scores (e.g., IELTS, SAT), and other educational details.
Payment Information: If you purchase our services, we may collect payment details (e.g., credit card information) through third-party payment processors. We do not store full payment card details.
Other Information: Any additional information you provide during consultations, surveys, or communications with us.
1.2 Data Collected Automatically
Device and Usage Data: IP address, browser type, operating system, device information, and usage patterns (e.g., pages visited, time spent on the Website).
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze trends, and personalize content. You can manage cookie preferences through your browser settings.
Location Data: We may collect approximate location data based on your IP address or device settings.
1.3 Data from Third Parties
Social Media Platforms: If you connect your social media accounts (e.g., Facebook, Google), we may collect information such as your name, email address, and profile picture.
Partners and Service Providers: We may receive data from third-party partners, such as educational institutions or testing organizations, to provide our Services.

2. How We Use Your Personal Data
We use your personal data for the following purposes:
2.1 To Provide Our Services
To assist you with university selection, application preparation, and admission support.
To process payments and deliver purchased services.
To communicate with you about your inquiries, applications, and account.
2.2 To Improve Our Services
To analyze usage patterns and improve the functionality and content of our Website.
To develop new services and features tailored to your needs.
2.3 For Marketing and Communication
To send you updates, newsletters, and promotional materials about our Services. You can opt out of marketing communications at any time.
To personalize advertisements and content based on your preferences and usage.
2.4 For Legal and Security Purposes
To comply with legal obligations, resolve disputes, and enforce our agreements.
To detect and prevent fraud, unauthorized access, or other illegal activities.

3. How We Share Your Personal Data
We may share your personal data with:
Educational Institutions: To facilitate your university applications and admissions.
Service Providers: Third-party vendors who assist us with payment processing, data analysis, marketing, and customer support.
Legal Authorities: When required by law or to protect our rights and interests.
Business Partners: With your consent, we may share data with partners offering complementary services.
We do not sell your personal data to third parties.

4. Your Rights and Choices
You have the following rights regarding your personal data:
4.1 Access and Correction
You can request access to your personal data and update or correct inaccuracies.
4.2 Deletion and Restriction
You can request the deletion or restriction of your personal data, subject to legal obligations.
4.3 Objection and Withdrawal of Consent
You can object to the processing of your personal data or withdraw consent for marketing communications.
4.4 Data Portability
You can request a copy of your personal data in a machine-readable format.
To exercise these rights, please contact us at [insert contact email].

5. Data Retention
We retain your personal data for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your data.

6. Data Security
We implement reasonable technical and organizational measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure. If you believe your data has been compromised, please contact us immediately.

7. International Data Transfers
Your personal data may be transferred to and processed in countries outside your residence, including countries that may not have the same data protection laws. We ensure that such transfers comply with applicable laws and provide adequate protection for your data.

8. Third-Party Links
Our Website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review their privacy policies.

9. Children’s Privacy
Our Services are not intended for individuals under the age of 16. If we become aware that we have collected personal data from a minor without parental consent, we will take steps to delete such information.

10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through our Website or other communication channels. Your continued use of our Services after the changes take effect constitutes your acceptance of the updated policy.

11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email:

students@futureproof.kz

Address:
Limited Liability Partnership "Not Space"
BIN: 220840042366
52 Frunze Street, Apt. 69
Altai, Kazakhstan, 070800